Crisis Response & Services
Clinical Support in a Crisis
The Emergency Services and Open Access Department at Newport Mental Health provides a range of specialized clinical and support services and front-line community work for those experiencing a mental health or substance use crisis. To connect with us, you can:
- Walk in without an appointment, Monday-Friday, 9am-2pm
- Call our crisis helpline any time - (401) 846-1213 option 1
Services
Mobile Crisis Response
Our Emergency Services Department is fully staffed 24/7/365 with mobile crisis clinicians specially trained to help those experiencing a psychiatric crisis. We come to you — at school, at home, or at another community space. You can call for yourself or others; we provide:
- Crisis management
- De-escalation
- Risk assessment
Open Access
Setting an appointment can feel like a monumental task. Instead, we provide the space for you to decide “I’ll just walk in today.” This leads to an immediate connection with a provider, which increases the likelihood of longer-term engagement.
- Anyone can walk through our doors, Monday through Friday, from 9am-2pm, without an appointment
- You meet with a mental health professional that day
- Receive an assessment, regardless of age, socioeconomic status, or insurance
Post-Crisis Stabilization
All individuals and families who receive crisis services, whether in-person or over the phone, also receive post-crisis stabilization services. This program allows our Emergency Services staff to fill the gap between crisis and connection to longer-term care. We help our clients, new and existing, navigate the systems that can be challenging to take on alone. Crisis stabilization can include:
- Clinical support
- Case management
- Referrals to additional services
Who is this for?
Anyone experiencing a mental health or substance use crisis, or who those who simply don’t know where to turn for help
Quick Facts
- (401) 846-1213 option 1 is answered 24/7/365
- Walk-in hours are 9am-2pm, Monday-Friday
- Speak with a trained clinician
- Mobile response comes to you when needed
