Emergency & Ongoing Services

 

Same Day Walk-In:

Adults - Monday through Friday, 9am - 2 pm at 127 Johnny Cake Hill Road, Middletown
ChildrenMonday, Tuesday, Thursday, and Friday 9am - 2 pm. Wednesdays 9am - 5pm. Bring your child to our offices at 42 Valley Road, Middletown

There is no appointment needed; simply walk in during the hours above to meet with a clinician. We provide a comprehensive behavioral health assessment screening and/or crisis stabilization for children and adults, who are then provided crisis intervention, brief treatment, or group therapy. If needed, they will be assigned to one of our team-based or clinical programs (see below) or may be assisted by our Resource Specialists (Client Navigator) to access care from another community provider that best meets their needs.

 

24-Hour Emergency Crisis Call Line: (401) 846-1213 ext. 1 or 988

Licensed clinicians, with the support of an on-call psychiatrist, help stabilize individuals in behavioral health crisis over the phone through the NMH Crisis Call Line, (401) 846-1213 or by calling 988.

If needed, we will dispatch our Mobile Crisis Team. Qualified Mental Health Professionals respond to behavioral health crises in the community 24 hours a day, 7 days per week.

For more complex situations, Newport Mental Health’s Rhode Island Outreach (RIO) team may be dispatched. The team arrives in a specially equipped van staffed by a clinician and a Medical Specialist. They respond quickly to community behavioral health crises with the aim of assessing and de-escalating the situation, developing a safety plan, and connecting individuals to services, which avoids unnecessary hospitalizations and criminal justice involvement. Our RIO teams home base is located at Edgar Court in Newport and the RIO vans are on the road from 8am -12pm, 7 days a week.

Street Outreach is our team of trained homeless outreach staff who work in the community to identify and assist the unhoused, connecting them with services.

 

Call our Main Office, (401) 846-1213

Monday 9am - 5pm

Tuesday, Wednesday, Thursday, 9am - 7pm

Friday 9am - 4:30pm

Older Adults Services are provided in partnership with Child & Family Services. We provide outreach, home assessments, counseling and case management services to older adults (65+) with behavioral health needs. Our Older Adult Services Team is located at Donavan Manor in Newport, call our main office for details.

Veterans Services include counseling, groups, and referrals. This program is run by a veteran and staffed by veterans, for veterans and their families, and runs out of our Middletown location. Call our main office for details.

 

Immediate Access to Assessment and Outpatient Services

Following your initial intake (through a walk-in visit, referral, or interaction with one of our teams), we will provide appropriate follow-up care. Here is a list of our programs.

Adult Outpatient Services

Our clinicians and staff assist clients with a wide range of behavioral health needs including anxiety, depression, other mood disorders, obsessions, compulsions, thought disorders, alcohol and drug misuse, and post-traumatic stress disorders. Newport Mental Health provides an array of outpatient mental health and substance use group and individual therapies focusing on brief and solution focused evidenced based practices. Psychiatric medication services (if needed) are also provided to people with mental health and substance needs.

Children’s Outpatient Services

Trauma-informed child and adolescent therapists provide an array of evidence-based individual, group, family therapy, and psychiatric services to children and adolescents between the ages of 3 and 18 years old. Evidenced-based practices offered include Cognitive Behavioral Therapy (CBT), and Dialectical Behavioral Therapy (DBT).

Healthy Transitions/ Youth and Young Adult Center

This program offers an intensive adolescent and young adult treatment program called Healthy Transitions.  This is a team-based program providing an array of services and supports to youth and young adults 16 through 25 who are at risk of having or who have a serious mental illness, including first episode psychosis, and who also may have a co-occurring substance use disorder.

Healthy Transitions (HT) is based on Consolidated Specialty Care (CSC) and Columbia University’s Recovery after an Initial Schizophrenic Episode (RAISE) evidence-based practices. Healthy Transitions provides early engagement and treatment services when early symptoms of emerging serious adult mental illness arise. Individualized services and support include shared decision making, illness education and management, low dose medications, therapy, and support to keep youth and young adults in school and work while receiving care. This has been shown to prevent disability from mental illness and promote recovery so that they can maximize their potential to assume adult roles and responsibilities. HT will support this population to lead full and productive lives.

 

Programs for Those Needing Complex Care

Integrated Health Home Program (IHH) – IHH uses a team-based approach to integrated behavioral health and healthcare coordination, mental health, co- occurring substance use and physical health chronic condition management, health promotion and peer/family support for adults with serious mental illness. The IHH team includes a Team Leader, Nurse Care Manager/RN, Community Supportive Psychiatric Treatment Professional (CPST)/case managers, and peer support specialist. Each team member’s unique background and expertise provide a valuable resource for optimizing the care coordination needs of the clients they serve and to provide person-centered behavioral health treatment to have clients attain their recovery goals.

Assertive Community Treatment Program (ACT) - An intensive evidence-based mental health program made up of multidisciplinary staff who work as a team to provide the psychiatric treatment, rehabilitation, and support services that clients need to achieve their goals. Staff includes a Psychiatrist, Licensed Clinicians, RNs, Supportive Employment Specialists, Peer Specialist, Case Managers, Substance Abuse Specialists, and Therapists.

The ACT team is a continuous care team that functions as a vehicle to provide for whatever service or practical need a person with serious mental illness requires. As the provider of most of the services, the continuous care team assures that the services are integrated and provided in the context of the client’s current needs, with all activities directed toward helping the client to live a stable life of quality in the community. A major focus of the team is to help the client to gain the skills and confidence needed to move toward greater degrees of independence, employment, stable housing, and other life goals. Therefore, ACT delivers services to the client whenever and wherever needed.

Homeless Assertive Community Treatment (HACT) - A specialized assertive community treatment team serving adults with serious mental illness and substance-use disorders that are homeless or have complex co-occurring substance use and behavioral health needs. Clients served on this specialized ACT team require longer term engagement, street outreach, basic needs assessments and housing support in addition to behavioral health services.

Integrated Health Care (IHC) Program - (IHC) uses a team-based approach to integrated behavioral health and healthcare coordination, mental health, co-occurring substance use and physical health chronic condition management, health promotion and peer/family support for adults with serious mental illness that are 55 years of age and older. Clients have serious and persistent mental illness (SPMI) and/or a co-occurring disorder (COD) diagnosis. The IHC team includes a Team Leader, Nurse Care Manager/RN, Community Supportive Psychiatric Treatment Professional (CPST)/case managers, and peer support specialist. Each team member’s unique background and expertise provide a valuable resource for optimizing the complex care needs of the clients they serve and to provide person-centered behavioral health treatment to have clients attain their recovery goals.

Anita Jackson House - The Anita Jackson House is a fourteen-bed, intensively staffed group home for adults with severe and persistent mental illness who require a highly structured and supportive residential treatment environment. All beds are occupied. The facility provides 24-hour awake coverage on a three-shift basis. House schedule, routines, and activities are focused on the functional level and needs of this population. Staff provide an environment predicated upon a recovery and rehabilitation model which emphasizes residents learning skills and acquiring support which enable them to function successfully and satisfactorily in their environment of choice with the least amount of professional support and intervention.

Freedom Apartments - Freedom Apartments is a supervised apartment program providing 13 one-bedroom apartments to adults with serious mental illness and co-occurring substance use disorders. The apartments provide adults with chronic and persistent mental illness or Co-Occurring Disorder (COD) on-site activities of daily living skill building with intensive case management. These services assist clients to reach higher levels of functioning in daily living and endorse recovery principles. Residential support and nursing staff provide onsite residential services and support 7 days a week 365 days a year, 8-10 hours per day. Clients receive intensive case management services according to their recovery goals, an average of one hour of service per day within the month.

 

Services for Clients in Our Care

Clients in our programs may receive some of the following services.

Adult Primary Medical Care Services – NMH provides on-site primary medical care services at our 65 Valley Road Middletown location. Federal CCBHC funding is being subcontracted to CODAC to provide primary care services to adults with serious mental illness and/or serious substance use disorders.

Supportive Employment –Work and other meaningful activities are an integral part of recovery. Employment specialists use an evidence-based employment model called Individual Placement Services and Supports (IPS) to help clients find competitive employment and support both for the client and the employer. The program is staffed by a Supportive Employment Supervisor, Job Developer and Certified Supportive Employment Counselors.

Supportive Housing – Residential support staff assist clients in scattered site independent apartments. Clients are provided skills training in budgeting and money management, household chores, shopping, cooking, and other skills to be successful in independent living.

Shelter Plus Care/Supportive Housing Program -- This federally supported program model allows Newport Mental Health to provide rental assistance for homeless people with serious mental illness. Rental assistance grants are matched in the aggregate by supportive services that are equal in value to the amount of rental assistance and appropriate to the needs of the clients.

Housing Stabilization Services – A Medicaid funded housing support service to provide housing stabilization and housing search services. These two distinct services assist at risk clients from losing their housing or help find affordable housing in the community. Supportive housing services are provided based on a housing services plan.

Representative Payee Services – Rep-payee is offered to those clients who experience problems in managing their own money. NCCMHC staff work closely with clients receiving Social Security Disability Insurance (SSDI) in establishing and maintaining a budget so that they are able to sustain themselves in the community.

Zero Suicide Program is an inter-agency collaboration among Newport Mental Health, EBCAP, CODAC, Newport Hospital and the Women’s Resource Center with its primary goal, to reduce suicide in Newport County. The program uses a systematic and uniform approach to identify and treat those at risk of suicide. Newport County healthcare providers are specially trained in administering an evidence-based screening tool, the Columbia Suicide Severity Rating Scale, at each contact with those we serve.  NMH providers initiate a Pathway to Safety for those individuals identified as at-risk.  The Pathway to Safety delineates the course of treatment for at-risk individuals, who are given specialized suicide prevention treatment services and are closely monitored until their risk subsides. Ongoing follow-up is provided to reduce the reoccurrence of suicide risk.